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Running a historic restaurant at scale
Operations Manager · Sharaf Al-Eslami Restaurant · 2017 – present
- 3Branches
- 80People
- ≈ 2,000Guests / day
Sharaf Al-Eslami is a long-established restaurant in Tehran's Grand Bazaar. I manage everything guests never see: staffing, cash flow, tax, supply chain and quality control, across three branches.
Problem
High daily volume across three branches, each needing the same control over cash, tax and stock.
What I did
Introduced a structured accounting and tax system across all branches, and wrote SOPs for each one.
Result
Shared processes and comparable numbers across all three branches.